Contact Us

We’re here to help! At Rerica, we value every customer and are committed to providing timely and professional support for all your inquiries.

1. Contact Information

You can reach us through the following channels:
 • Customer Support Email: rericahair@outlook.com
(We typically respond within 1–2 business days)
 • Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (EST)
 • Social Media:
 • Instagram: @rericahair
 • TikTok: @rericahair
 • Facebook: Rerica Hair

2. What You Can Contact Us For

Feel free to contact us for any of the following topics:
 • Product questions (materials, styles, colors, care, etc.)
 • Order inquiries (payment, shipping, delivery status, etc.)
 • After-sales service (returns, refunds, quality concerns)
 • Business opportunities (reselling, influencer collaborations, wholesale)

3. Response Time
 • Email: We respond to all emails within 1–2 business days. During holidays, response time may be slightly longer.
 • Social Media DMs: While we do our best to reply within 24 hours, we recommend contacting us by email for any official support requests.

4. Privacy & Data Protection

Your contact information and personal details are kept strictly confidential and used solely for customer support and order fulfillment. For more details, please review our Privacy Policy.

If you have any questions or need assistance, please email us at: rericahair@outlook.com
We look forward to hearing from you!